Investments

Hidden fees and zero transparency

Vetapalem Sridhar · Hidden fees · February 7, 2024

When you invested, did you pay a single rupee directly to the person selling you the product? The fee was real — it was built into the product, not billed separately.

When you invested, did you pay a single rupee directly to the person selling you the product?

No, right?

So was the advice free?

It wasn't. It was paid for — just not by you, upfront, in a way you could see. Whether it's an insurance agent, a mutual fund distributor, a bank relationship manager, or a stockbroker recommending a PMS product — someone got paid, out of your money, before you ever saw a bill.

"Free advice" is the most expensive advice you will ever buy. You just never get shown the invoice.

Take four people you've probably trusted with your money. None of them send you a fee invoice. All four get paid.

  • The insurance agent. Commission is built into the premium. For a traditional plan, the return you see each year is a bonus rate declared by the insurer — there's no separate line that shows you what part of your premium became commission and what part became your money.
  • The mutual fund distributor. Sells you the Regular plan of a fund. The identical fund, same manager, same portfolio, is also available as a Direct plan — without the trail commission he earns every year you stay invested. The choice between the two is rarely presented to you as a choice.
  • The bank relationship manager. Recommends products from the bank's own list, often under a revenue-sharing arrangement between the product provider and the bank. That arrangement doesn't appear anywhere on your account statement.
  • The stockbroker. Earns brokerage on every trade he places for you, and sometimes an additional distribution fee if he recommends a PMS or an AIF. His revenue is tied to transaction volume, not to your account's performance.

Four different roles. Four different products. One identical structure: the fee is real, and it's built in, not billed separately.

Here's what that costs you in real terms.

Under long-standing IRDAI surrender norms, exit a traditional insurance plan in year 2 and you could get back as little as 30% of premiums paid. Year 3: around 35%. IRDAI softened these rules from October 2024, but the principle hasn't changed — exit early, and you can still get back meaningfully less than you put in. That's not lower growth. That's capital loss.

On the mutual fund side, the gap is smaller per rupee but compounds for decades. A Direct plan's expense ratio is published to two decimal places, daily, in every factsheet. A Regular plan's isn't hidden either — it's simply never pointed out to you as the comparison to make, and the difference, compounded over 20 years, can run into lakhs.

The regulatory fact behind all four roles

None of them are permitted to call themselves your adviser. By law, a distributor's job is to facilitate a sale, not to advise you. Only a SEBI-registered Investment Adviser can use that title — because only an RIA has a fiduciary duty attached to it.

So ask the real question, the one that actually separates the two models: for the fee you pay a fee-only adviser, what do you get? Every rupee accounted for. Nothing tied to any product, any bank, any brokerage. And a fiduciary duty that legally exists — not a title borrowed from a role the law doesn't permit.

Free advice was never free. It was built into the product, four different ways, and none of them were shown to you as a bill.
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Commission-driven Recommendations

India has fewer than 1,000 SEBI-registered Investment Advisers. It has over 61 lakh people licensed to sell you a financial product on commission — 31.23 lakh insurance agents, 27.18 lakh Point-of-Sale Persons, 2.75 lakh mutual fund distributors.